Information
At Southern Sass, we're all about comfort, sass, and making sure you have a fantastic experience. We've gathered some of your most common questions here to help you out. If you don't find what you're looking for, don't hesitate to reach out!
Frequently asked questions
Got questions about your next sassy statement piece? We've got answers! From how long it takes to get your goodies to what kind of comfy threads we use, we're here to spill the tea. We pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.
How long will it take to get my order?
Typically, your order will be ready to ship in about a week, but sometimes we're even quicker! We'll do our best to get your sassy items to you as fast as possible.
Do you provide shipping?
Yes, we do! Shipping is a flat rate of $7.99. If you're purchasing multiple items, contact us at sassy@southern-sass.net – we might be able to combine shipping for you!
Do you deliver?
No, we don't, unfortunately. We focus on getting your items shipped directly to your door.
Can I pick up my order?
No, we only allow shipping at this time.
What kind of shirts do you use?
We primarily use Gildan Softstyle for that perfect blend of comfort and quality. However, we can incorporate Comfort Colors if you specifically request them!
What should I know before or after buying?
If you have any questions at all, please email me! And if you ever have an issue with your garment after receiving it, please let me know. I will do everything I can to make it right for you.
How do you handle returns or exchanges?
Just email me at sassy@southern-sass.net – let's talk about it! Your satisfaction is important to us.
Got another question?
Feel free to reach out to us directly at sassy@southern-sass.net. We're always here to help!
Got a sassy question we didn't answer?
Don't be shy! We love hearing from our Southern Sass community. If your burning question isn't covered here, just hit that button below and send us a message. We're here to ensure your experience is as delightful and spirited as our products.